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Privacy Policy

Local Services Drainage
A Trading Name of Local Services Network Ltd
 
Effective Date: 5 December 2024
 
At Local Services Drainage, a trading name of Local Services Network Ltd (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
 
Please read this policy carefully. By using our website and services, you agree to the terms outlined in this Privacy Policy.
 
1. Information We Collect
 
We may collect and process the following types of personal data:
 
1.1 Information You Provide to Us
  • Name, address, email address, and phone number.
  • Details related to your drainage service inquiries.
  • Payment information (if applicable).
 
1.2 Information We Collect Automatically
  • IP address, browser type, and operating system.
  • Details of your visits to our website, including traffic data, location data, and other communication data.
 
1.3 Cookies
We use cookies to enhance user experience, analyze website performance, and customize content. For more information, please see our [Cookie Policy].
 
2. How We Use Your Information
 
We use the information collected for the following purposes:
  • To provide, maintain, and improve our services.
  • To respond to your inquiries and fulfill your service requests.
  • To process payments and manage your account.
  • To send promotional communications, where permitted by law or consented to.
  • To comply with legal obligations and protect against fraudulent or illegal activities.
 
3. How We Share Your Information
 
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:
  • Service Providers: With trusted third parties that assist in delivering our services (e.g., payment processors, IT service providers).
  • Legal Obligations: When required to comply with a legal obligation, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
 
4. Data Security
 
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure.
 
5. Your Rights
 
Under applicable data protection laws, you have the right to:
  • Access, correct, or delete your personal data.
  • Withdraw consent where processing is based on consent.
  • Object to or restrict certain types of data processing.
  • Lodge a complaint with a supervisory authority (e.g., the ICO in the UK).
 
To exercise your rights, please contact us at [email protected].
 
6. Third-Party Links
 
Our website may contain links to external websites. We are not responsible for the privacy practices of such sites. We encourage you to review their privacy policies.
 
7. Retention of Data
 
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.
 
8. Changes to This Privacy Policy
 
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
 
9. Contact Us
 
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
 
Local Services Network Ltd
Trading as Local Services Drainage
Discovery Court
551 Wallisdown Road
Poole
BH12 5AG
Phone: 0800 772 0621
 
Last Updated: 5 December 2024

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